Elite Residential Concierge: Premier Security Guard Services

A LUXURY LEVEL OF SECURITY & CUSTOMER CARE

ELITE CONCIERGE

ABOUT US

Innovation in Security
and Customer Care.

Elite Residential Concierge is a boutique condominium lifestyle and security company. With over 50+ years of combined experience in the industry, Elite Residential was formed to address a gap in the market for REAL concierge services that allow urban condominium residents to not only feel safe but also that they are getting the personalized service they expect.

Elite Residential Concierge begins with a vision. A vision to bring excellence to concierge and security services by:

Raising industry standards of quality.
Delivering unparalleled customer service.
Bringing over a decade of expertise and resources to every residence we service.

This commitment means that our focus never wavers from our goal of providing residents with a specialized service that combines the assurance of a licensed security guard and the exceptional care of a luxury establishment concierge.

VISION

Our Employee Standard of Excellence

At Elite, we uphold the highest service standards through specialized recruiting, rigorous hiring, and in-depth training programs inspired by five-star hospitality models. Employees undergo continuous development in customer service, safety, and professionalism, with training in areas like emergency preparedness, fire safety, and residential security. This ongoing commitment ensures our team consistently meets the evolving needs of clients and residents.

At Elite, we are dedicated to delivering exceptional service, ensuring our residents feel valued and well cared for at every interaction.

ANTICIPATE, RESPOND, ADAPT

Our Approach

ANTICIPATE,RESPOND,ADAPT

A security partnership needs to be more than personnel resources. Elite is one of the top private security companies in the GTA because of our quality-based, results-oriented approach.

Elite is one of the top concierge companies in the Greater Toronto Area because of our quality-based, results-oriented approach. All of these initiatives are supported and facilitated by state-of-the-art technology and hands on management.

Our Clients

Testimonial

What our clients are saying

"We have been working with Salim and his team for over seven years; we have been completely satisfied with their professionalism and quality of work. Their "skill set", experience and "hands on" philosophy with an emphasis on team building has served our residents well. I am happy to highly recommend the services of Elite Residential Concierge Services Inc."

"We have come to rely on Salim and his team knowledge professionalism and dedication to our residence to ensure the smooth operation of our building. I am confident that the Elite Residential Concierge team will be an asset to any Board or Property that retains their services"

"Your commitment to ensuring he safety and security of our premises has been exceptional. We are fortunate to have you on our team. You have demonstrated professionalism and a strong work ethic, which have made a significant contribution to our Corporation's operations."

"I have worked with Elite Residential Concierge Services since May 2016, during which time they have provided our building with excellent support and services to residents and staff alike."

"The security team from Elite has serviced our building since 2017 and we have seen great improvements in the building since they started at our building. The residents in the building are very impressed with their professionalism, customer service and dedication. The guards pay attention to the needs of the residents and will address their concerns in a timely manner. The improvement in customer service and continues training provided by Elite has proved to be very helpful on addressing any concerns that the residents and management has in the building on providing excellent service to our residents in the building."

"Elite Residential Concierge is a well-known company for providing responsible, attentive and properly trained guards. They are punctual and offer very competitive rates. We have always been satisfied with their performance. Moreover, they offer additional services such as party guard to private unit owner events. "

"Just wanted to send my heartfelt thanks to you and the concierge team for making my move go so smoothly. Everyone that I encountered on the concierge team in the past week has been nothing short of helpful, friendly and professional. So a big thanks to them."

"All the guards have been an asset to the building. Elite has provided one of the best guards this condo could ever have."

Contact us for a Quote

505-15 Gervais Drive

North York, ON, M3C 1Y8